Code of Ethics

Code of Ethics

  1. Time - First and foremost we respect our customers' time. We are "Always on Time...Or You Don't Pay A Dime!®". No questions asked.
  2. Integrity - We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.
  3. Respect for the Law - We adhere to all laws, regulations and ordinances that pertain to the HVAC industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
  4. Excellence - We design, install, service and repair HVAC systems and parts in strict accordance with the highest industry standards.
  5. Safety & Reputation - We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the ONE HOUR brand.
  6. Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
  7. Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
  8. Respect for Others - We treat our customers, fellow employees and other industry professionals with the utmost respect.
  9. Privacy - We show the greatest respect for the sanctity of our customers' homes and their privacy.
  10. Competition - We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the ONE HOUR brand.

Schedule Appointment

Quick Tips

Tip Eighteen

A maze of heating and air conditioning ducts runs inside the walls and floors of 80 percent of American homes. As the supply ducts blow air into the rooms, return ducts inhale airborne dust and suck it back into the blower. Add moisture to this mixture and you've got a breeding ground for allergy-inducing molds, mites and bacteria. Many filters commonly used today can't keep dust and debris from streaming into the air and over time sizable accumulations can form — think dust bunnies, but bigger.

To find out if your ducts need cleaning, pull off some supply and return registers and take a look. If a new furnace is being installed, you should probably invest in a duct cleaning at the same time, because chances are the new blower will be more powerful than the old one and will stir up a lot of dust.